Shop FAQ



How is ActiveBarcode delivered? Electronically or by mail?
It's delivered electronically.

Delivery timeLink

How are your delivery times?
Generally we deliver on workdays within 24 hours. Depending on your payment method it also may take longer.


Which payment conditions do you offer?
We work with MyCommerce Share-It. They offer different payment options for every country, e.g. credit card.


I have purchased the Standard Edition and would like to upgrade to the Enterprise Edition. Is that possible? What does it cost?
Yes, it's no problem. Please read our instructions at Software upgrade.

Return policyLink

Can I return the purchased full version within a certain time period, e.g. because the software does not fit my needs?
No. We provide a free trial version of ActiveBarcode to prospective customers. You can download this free of charge and without obligations from our download area. This test version is not limited in any functions. The trial version works like the Enterprise edition. You can test all features of ActiveBarcode.

We encourage you to evaluate our product prior to purchase in order to determine whether the product are suitable for your needs.

Because we offer an evaluation license as described above, we do not accept the return from licenses or software products.


Do you have a distributor in...?
We're sorry not. You only can purchase our barcode software directly from us or MyCommerce Share-It.

License by new installationLink

Licenses of some software products often are bound to a PC and then it can come to problems when a new installation may be required. How is that with ActiveBarcode?
You do not have such problems with our software. The licenses are not bound to a PC. Our software must be also NOT be activated on the Internet or by phone.

Local shopsLink

Can I purchase ActiveBarcode at my local shop?
The software ActiveBarcode is not available in local shops. ActiveBarcode is only available directly from us or MyCommerce Share-It.